Policies

Deposit & Payment

50% deposits are due upon invoice to reserve the booking date. The remaining balance must be paid in full 14 days before the booking date. We understand that things happen, if you need to reschedule please let us know no later than 7 days before the booking date to avoid losing the initial deposit. The initial deposit is non-refundable.

Invoices

Gala & Grove Event Rentals will invoice the Client upon request. The Client agrees to pay the invoice(s) by the due date(s) specified. Unpaid or overdue invoices may result in cancelation.

Payment Method

Payments will be made to Gala & Grove Event Rentals via cash, check, an approved payment card, or by any other payment method determined by Gala & Grove Event Rentals. If payment is not being processed online, please get with us to determine payment options.

Refunds

The initial 50% booking deposit is non-refundable. We can however reschedule if notified 7 days before the original booking date. If the remaining balance has already been paid and the Client needs to cancel, the remaining 50% balance will be refunded. We can hold the initial deposit for 60 days to use towards a future event. Future event be booked within 60 days of cancellation and be available on our schedule.